The Visual Studio Online Business Intelligence team was using manual processes to gather customer behavior and service performance data.
This did not scale and was costly for resources. Lack of data visibility prevented the VSO-BI team from optimizing product and service investments in a timely manner.
Custom Metrics Integrate Multiple Data Sources
Using iSoftStone’s RapidStart methodology with the Power BI stack, 15 + data sources were integrated with custom metrics within three weeks. iSoftStone also built an interactive and automated six page dashboard using out of the box Microsoft BI tools within three weeks.
Insights In Hours Not Days
The custom web portal directs users to various areas more efficiently than the previous stock SharePoint solution. Speed to Insights improved from once a month to every day. Enhanced data views and measures provides more insight into the VSO-BI team’s existing data. Having observed this success, the VSO Operational Intelligence team has now adopted iSoftStone’s approach for reporting.