Case Studies

Consulting Services Business Process Optimization Case Study: Global HR Outsourcing Products and Services Firm BMP Platform


Consulting Services Business Process Optimization Case Study: Global HR Outsourcing Products and Services Firm BMP Platform

A global HR outsourcing products and services firm needed to implement a new BPM platform to support the demand caused by their tremendous growth.

The client sought iSoftStone’s guidance to manage the implementation and the significant impact the new platform would have across the entire organization.

Business Opportunity Via Process And Systems Implementation

iSoftStone provided a team of experienced Analysts, Architects, Developers, and Project Managers to execute all aspects of the project. The implementation involved many steps including transitioning the client from a Waterfall to an Agile methodology and educating stakeholders on Use Case Modeling to drive design and development. The iSoftStone team oversaw the entire implementation resulting in greatly improved processes and systems.

Setting One Standard

The deliverable far exceeded the client’s expectations. The use of the new BPM tool has allowed the client to set a global standard for all operating systems and processes throughout the company.